4 Comments

My dad tells a brutal story about this. An acquaintance of his during the 70’s oil crisis discovered that there was a tanker full of oil stuck in port because of financing problems. Inability to pay for the fuel or something. Paying the fuel supplier would basically give whoever paid for it ownership of the shipment, because of some kind of maritime lien. The guy didn’t have the cash, so he went to a Swiss bank. The banker listened to the story, worked through the math and the proposal, the. Turned around and started making phone calls -- in German of course. Finally, he turns back around and says, “You’re out.”

Lawyer lesson: get a good non-use and non-disclosure agreement before talking! Sure some companies routinely ignore them. But others don’t and there’s at least some settlement value there.

Expand full comment

Big real estate developers will do similar stuff to small contractors, too. Or even merely choose NOT to pay for services agreed to, or sort of agreed to (orally, not written). Handshake trust works more often between more equal folk.

This power differential is exactly how small companies get raped by Big Boys. And a good reason for those who favor market capitalism to prefer more smaller and medium sized firms - none with more than 5% of the market. For banks, more than 2% is too much.

Expand full comment

There are variations on this theme. I worked at a company that performed long-term subcontracted services to Fortune 500 corporations. Often, they stipulated that providers, as part of the “value proposition”, were to be innovative in addition to the basic services, and offer process improvement proposals if we discovered potential opportunities. Theoretically, as in incentive, there was to be a sharing of any financial gains (cost savings, revenue growth, etc.) that were realized if we jointly applied said proposals. In some instances, after we gave a detailed presentation of an opportunity, the corporate client told us they needed to “study” the proposal and let us know if they wanted to proceed or not. Later we would discover that they had implemented our idea. As you put it, we were “just giving away knowledge.” Because we were already in a long-term contract situation, our senior management was reluctant to call them out.

Expand full comment

Ditto - my company provides high-scaling software services and offers API access. We had a large client that paid dearly for our service and extra for us to prioritize specific, strategic functionality already on our roadmap. To many, API not only provide a programmatic way to leverage otherwise blackbox functionality and services, but a generic “stub” for their existing teams to develop against as they build their own blackbox to which they can chose to move into at a time of their own choosing. So much knowledge is encapsulated within API semantics, data modles, etc, that intellectual property arguments become a moot point for many small business. From the perspective of technical founders like myself (and arguably people like Steve Jobs, BillG, Larry Ellison, et al), the commonplace usage and offerings of API “blueprints” foretell a future rife with intellectual property disputes pitting large, less agile business against small, very agile innovators. In each instance, it’s largely just a matter of time and incentive.

Expand full comment