Surely most are as you say but there are a few companies out there who do better. At least one or two reknowned for doing so. I think Zappos is one of them. My experience with Garmin is that they also give great latitude to first level customer service staff. I have that impression about a few other companies though those could have simply been the circumstances.
Surely most are as you say but there are a few companies out there who do better. At least one or two reknowned for doing so. I think Zappos is one of them. My experience with Garmin is that they also give great latitude to first level customer service staff. I have that impression about a few other companies though those could have simply been the circumstances.
Surely most are as you say but there are a few companies out there who do better. At least one or two reknowned for doing so. I think Zappos is one of them. My experience with Garmin is that they also give great latitude to first level customer service staff. I have that impression about a few other companies though those could have simply been the circumstances.